Our Promise: eHelper.in will always correct factual errors promptly and transparently. We will never silently delete corrected content without acknowledgment.
Why Accuracy Matters So Much Here
The topics we cover on eHelper.in are not trivial. A mistake in a recipe blog might produce a bad meal. A mistake in our Passport Application guide could cause a reader to show up at the Passport Seva Kendra with the wrong documents — costing them a day off work, travel expenses, and a missed appointment fee. A wrong step in our ITR filing guide could lead to a defective return notice from the Income Tax Department.
This is why we hold ourselves to a higher standard of accuracy than most informational blogs. We verify our content against official government sources, we update it when processes change, and we maintain this public fact-check policy so you know exactly what to expect from us.
How We Fact-Check Our Content Before Publishing
Before any guide is published on eHelper.in, it goes through the following verification checks:
- Primary Source Verification: Every procedural step is verified directly on the official government portal (e.g., myaadhaar.uidai.gov.in, portal2.passportindia.gov.in, incometax.gov.in). We do not rely on secondary sources like news articles or other blogs for procedural information.
- Fee & Date Verification: Government fees, deadlines, and form names are confirmed against the latest official notifications or portal pages at the time of writing.
- Screenshot Documentation: Wherever possible, our writers take screenshots of the portal interface during the research process to document that steps were personally verified.
- Peer Review: A second member of the eHelper team independently reads the guide and cross-checks at least the key steps before the article is approved for publication.
How We Handle Updates & Outdated Information
Government portals evolve. Interface changes, policy revisions, new fee structures, and deprecated services are a regular reality. Here is how we handle this:
- All articles display a "Last Updated" date at the top so you can immediately see how recently the guide was reviewed.
- We do a scheduled review of our most-read guides at least once every three months, or immediately following any major government announcement.
- When a guide is updated due to a process change, we update the "Last Updated" date and, for significant changes, add an update notice at the top of the article noting what changed and when.
- Deprecated content (e.g., if a service is permanently shut down) is either removed or replaced with a clear notice explaining the change and pointing to the current alternative.
Our Correction Process
When an error is discovered — whether by a reader, by our own team, or through a routine review — we follow this process:
Report Received
An error is flagged via email, comment, or our internal review. We acknowledge all genuine correction requests.
Independent Verification
A team member verifies the reported error against the official primary source independently, without relying on the reporter's source alone.
Prompt Correction
If confirmed, the error is corrected within 24–72 hours for critical factual errors (like wrong fees or wrong portal URLs). Minor wording errors are corrected within 7 days.
Transparent Disclosure
We update the "Last Updated" date and add a correction note at the top or bottom of the article. We never silently delete or alter content without acknowledgment.
Types of Corrections We Make
- Factual Error: Wrong fee amount, incorrect portal URL, outdated process step, wrong form name. These are treated as high priority and corrected within 24–48 hours.
- Outdated Information: Information that was correct when written but is no longer accurate due to a government change. Corrected with an "Updated" notice.
- Typographical / Grammatical Errors: Spelling mistakes, grammatical issues. Corrected on a rolling basis.
- Structural Improvement: Reordering steps for clarity, adding more detail to a section. Noted as an "Update" in the article.
What We Do NOT Do
Our Commitments
- We will never silently alter or delete factual claims without noting the correction.
- We will never change a date or "Last Updated" timestamp without actually making substantive changes to the content.
- We will never refuse to issue a correction because we find it embarrassing. Accuracy comes first.
How to Report an Error
If you've found something incorrect, outdated, or misleading in any of our guides, please tell us. Include:
- The URL of the specific article with the error.
- The specific sentence or step that you believe is wrong.
- What you believe the correct information is, and (if possible) a link to the official source.
📧 Send corrections to: rudraansh@ehelpers.in
We take every correction request seriously. Whether you're a first-time visitor or a regular reader, your report helps us serve every Indian citizen better. Thank you for helping us stay accurate.